Explore What Our Terms Actually Cover
Our terms define how your account is created, how funds move through your wallet using GCash, Maya, or InstaPay, and how disputes are raised. When you create an account, you agree that you are using the platform in a jurisdiction where doing so is permitted under
-
1
local law. We do not accept accounts from regions where access is restricted by applicable regulation. Payment transactions — whether a GCash deposit, a Maya withdrawal, or an InstaPay transfer — are processed according to the method's own terms alongside ours. Account eligibility is assessed at
-
2
registration and may be reviewed at any time. We reserve the right to suspend or close accounts that fall outside our eligibility criteria or that show activity inconsistent with our terms. All wallet balances visible in your account reflect confirmed, cleared transaction states — not pending
-
3
holds. If a transaction is flagged during verification, we will notify you through the contact channel on file before taking any further action. Jurisdiction-dependent rules mean that certain features, markets, or payout structures shown in the lobby may not be available to every account. Our full
-
4
terms document is the definitive reference; this page is a summary of its main intent.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.