What Information We Gather and Why
When you register, we collect your name, mobile number, email address and the payment details tied to your GCash, Maya, or InstaPay account. We need this to verify your identity, process deposits and withdrawals, and keep your account wallet accurate. During gameplay, we log session activity
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— which games you opened, bet amounts, and connection timestamps — to resolve disputes and improve how the lobby works for you. We also collect device identifiers, IP addresses and browser cookies to secure your session and prevent unauthorised access. If you contact support via live
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chat, the conversation is stored so we can follow up properly. We do not sell your personal data to third parties. Data shared with payment processors — such as the networks that handle GCash and InstaPay transfers — is limited to what those processors need to
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complete your transaction. Your data is stored on servers with SSL encryption in place. Retention periods depend on regulatory requirements applicable where local law permits, and we delete data that is no longer needed for those purposes. Players in Baguio and elsewhere across the Philippines are
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covered by the same data handling rules described here.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.